🌲 Privacy Policy

ArboristDave — Powered by Best Response Marketing Agency
Effective Date: June 11, 2026  |  Website: arboristdave.ai

Your privacy is important to us. This Privacy Policy explains how ArboristDave, operated by Best Response Marketing Agency ("we," "us," or "our"), collects, uses, and protects information when you visit arboristdave.ai or interact with our AI-powered call and chat service, DaveBot.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and service address you provide when requesting a quote or booking.
  • Call & Chat Data: Conversations with DaveBot (our AI assistant), including call recordings and transcripts, for quality assurance and service improvement.
  • Usage Data: IP address, browser type, pages visited, and interaction timestamps collected automatically through cookies and tracking tools.
  • Payment Information: Billing details processed securely through our payment provider. We do not store full card numbers.

2. How We Use Your Information

  • To respond to your tree care service inquiries and schedule appointments.
  • To operate and improve DaveBot's AI responses and call handling performance.
  • To process payments and send service-related communications.
  • To comply with legal obligations and protect against fraud.

3. AI-Powered Interactions

ArboristDave uses DaveBot, an AI-powered virtual assistant, to handle inbound calls and chats on behalf of tree care professionals. By interacting with DaveBot, you acknowledge and consent to your conversation being recorded and processed by automated AI systems to facilitate your service request.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Tree care service providers fulfilling your request.
  • Third-party technology platforms (CRM, communication, and payment tools) required to operate our service.
  • Law enforcement or regulatory bodies when required by law.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Call recordings and transcripts are retained for up to 12 months.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:
Best Response Marketing Agency
Sugarloaf, PA, USA
Website: arboristdave.ai

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